Modern technology can do wonders to your business. When you are using a virtual phone system for your business, you need no extra hardware or software or complex installation and yet it helps you in managing your calls more effectively. With a virtual phone you can easily give your customers the impression of a big business within your small budget. One feature that really helps you in your business and makes it looks bigger is call forwarding. It helps your business grow and also makes an impact on your customers. Listed below are a few of the advantages that a business enjoys using this feature:
Effective Call Management
On a virtual phone system, the auto attendant answers your calls and directs your callers to the person or department of his choice. Now what if you are not available to answer the call? The auto attendant forwards your call to the voicemail box. So the call forwarding feature of your virtual phone helps you to reduce the chances of calls going unanswered or unattended. Moreover, a virtual telephone also offers advanced call forwarding options that make it easier for you to maintain contact with your customers, even when you are not in the office or travelling or vacationing.
Call Distribution
The call forwarding feature of a virtual PBX allows you to forward calls to more than one phone number according to your choice and priority. You should use your mobile number as the first number of your choice and then your home phone number, office phone number and other phone numbers according to your preference. You can also set the day and time when you are available on each of these numbers, so that the phone system can forward your call according to your choice. This is a very important feature of a virtual PBX and is known as Follow-Me-Find-Me feature. It practically hunts you down to deliver your call.
Looks Bigger than You Are
This advanced call forwarding feature – Follow-Me-Find-Me, makes your business look bigger than it actually is. Moreover, it helps you project an image that you are always available to answer your customers. This is very significant for the development of your business. Your customers feel assured that then can reach you immediately at the time of their need. If you choose to use a toll free number as your business contact number, it will be an added advantage. Because your customers know that they can reach you anytime without spending a cent.
Maintaining Constant Contact with Customers
With the advanced call forwarding feature of your phone system you are never far from your customers. It helps to keep you in constant touch with your customers. So even if you could not answer a call for some reason, do not be scared that you have lost a business opportunity because that call will be forwarded to your voicemail box, where your caller can leave a voice message. Your phone system also sends out alerts as soon as you have new voicemail. Moreover, you can keep your phone in Do Not Disturb mode until you are available to answer calls and all your calls will be forwarded to your voicemail box. It makes you more organized in answering calls and reduces chances of missed calls or missed voicemails.
Effective Call Management
On a virtual phone system, the auto attendant answers your calls and directs your callers to the person or department of his choice. Now what if you are not available to answer the call? The auto attendant forwards your call to the voicemail box. So the call forwarding feature of your virtual phone helps you to reduce the chances of calls going unanswered or unattended. Moreover, a virtual telephone also offers advanced call forwarding options that make it easier for you to maintain contact with your customers, even when you are not in the office or travelling or vacationing.
Call Distribution
The call forwarding feature of a virtual PBX allows you to forward calls to more than one phone number according to your choice and priority. You should use your mobile number as the first number of your choice and then your home phone number, office phone number and other phone numbers according to your preference. You can also set the day and time when you are available on each of these numbers, so that the phone system can forward your call according to your choice. This is a very important feature of a virtual PBX and is known as Follow-Me-Find-Me feature. It practically hunts you down to deliver your call.
Looks Bigger than You Are
This advanced call forwarding feature – Follow-Me-Find-Me, makes your business look bigger than it actually is. Moreover, it helps you project an image that you are always available to answer your customers. This is very significant for the development of your business. Your customers feel assured that then can reach you immediately at the time of their need. If you choose to use a toll free number as your business contact number, it will be an added advantage. Because your customers know that they can reach you anytime without spending a cent.
Maintaining Constant Contact with Customers
With the advanced call forwarding feature of your phone system you are never far from your customers. It helps to keep you in constant touch with your customers. So even if you could not answer a call for some reason, do not be scared that you have lost a business opportunity because that call will be forwarded to your voicemail box, where your caller can leave a voice message. Your phone system also sends out alerts as soon as you have new voicemail. Moreover, you can keep your phone in Do Not Disturb mode until you are available to answer calls and all your calls will be forwarded to your voicemail box. It makes you more organized in answering calls and reduces chances of missed calls or missed voicemails.
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