Pages

Friday, September 20, 2013

3 Reasons Why Businesses Use Call Forwarding

Missing a call can be equivalent to a missed business opportunity. Missed calls can prove to be expensive for any business and especially for a small or a new business. Call forwarding feature of a virtual phone system helps entrepreneurs to stay connected to their customers, no matter where they are. This is a very significant feature of a virtual phone that encourages the growth of a business. Moreover, it also plays a vital role in strengthening the communication system of a business. Why is call forwarding so important for a business? Here are a few reasons:

Keeps Connected 24/7

This particular feature of a virtual phone connects entrepreneurs to their customers 24/7. Call forwarding gives an entrepreneur the flexibility to divert calls and a special feature - Follow-Me-Find-Me can forward calls to entrepreneurs at more than one phone number. It is also possible to set days of the week and even hours when you are available on each number and customize exactly where and how you want customers to reach you. Your cell phone number should be the first choice for call forward followed by your home phone number and other numbers. If you are busy you can also use the “Do Not Disturb” mode until you are available.

Prioritize Phone Numbers and Calls

Follow-Me-Find-Me is an excellent feature that tries to connect entrepreneurs to more than one telephone numbers of their choice including cell phone, home phone and other phone numbers. To use this feature, an entrepreneur needs to provide the telephone numbers to the phone system, according to his order of importance. Follow-Me-Fine-Me will hunt him down to deliver the call. The phone system can also be programmed to allow or prevent calls to one particular number during a fixed time of a day or a particular day of a week. With this phone system feature, entrepreneurs are sure not to miss any call.  Rather they can prioritize calls.

Can Filter Calls


Entrepreneurs can use Call Screen and Announce with call forwarding to filter out unimportant calls. Call screening and Announce allows you to have more information about your caller and decide whether or not to answer a call. It helps entrepreneurs to better answer calls and also saves their valuable time.  Call screen and announce can be enabled on any number or extension that is using call forwarding and requests that the caller records their name.  Now entrepreneurs have a choice to speak to only those who he feels are important for the business and forward the rest to the voicemail box.

In business, every missed call is associated with a dollar value.  Missing a call is equal to losing money and losing out on a business opportunity. A missed call is not only disappointing for an entrepreneur; it is equally disappointing for a caller. Once a caller calls a business and the call goes unanswered, there are chances that he will never call back that business again. Stop missed calls now - instead start forwarding them.

No comments:

Post a Comment