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Thursday, February 14, 2013

Why You Should Have Call Forwarding Feature in Your Phone?

Using modern technologies for your business can make wonders.  A virtual phone system does not need any hardware or wires and still you can use advanced features like call forwarding. But there are considerable differences between the call forwarding of a traditional PBX and a virtual phone system. Virtual phone systems are equipped with advanced features that make communication with your customers simple and easy.  Further it tries to make sure that you miss no business calls because missing a call can prove expensive for your business.

Forward Calls to Any Number
The call forwarding feature of your business phone system gives you more power than the call redirect feature of your residence phone or your mobile phone. It gives you the flexibility to divert your calls and a special feature (Follow-Me-Find-Me) that can locate you at more than one phone number of your choice. You can set days of the week and even hours that you are available on each number and customize exactly where and how you want your customers to reach you. It is better to use your cell phone number as the first choice for call divert and your residential phone as the second. If you are busy you can also use the “Do Not Disturb” mode till you are available.

Screen Your Calls
Call screening is another important feature of a virtual phone system. You can screen the calls before you actually answer it. Call screen and announce help you save your time. You can enable call screen and announce on any extension that is using call forwarding and prompt the caller to record their name. So now you can speak directly with the people you think are important for your business and can divert those to your voicemail whom you think are time wasters.

Follow-Me-Find-Me

Follow-Me-Find-Me is an incredible call forwarding feature that tries to connect to you at up to more than one telephone numbers of your choice like your residence, your mobile number and other numbers of your choice. To use this feature you can provide more than one telephone number and Follow-Me-Fine-Me will hunt you down to deliver the call. You can program your phone system to prevent calls to one particular number during a fixed time of a day or a particular day of a week. With this feature on your phone system you will never have any missed calls. Your customers can now find you easily from anywhere. The Follow-Me-Find-Me feature also works seamlessly with call screen and announce.

Available 24x7

The call forwarding feature also helps you build your business image. It makes you available to your clients 24 hours a day and 7 days a week. It also allows you to set the day and the time when you are available on each number.  But a feature, like Follow-Me-Find-Me can have immense effect on your business and your customers.  It makes you available to your customers all the time. No matter if you are in the office, at home or on vacation – you are never far from your customers and prospects. Follow-Me-Find-Me will hunt you down to deliver your call. So now you have no unattended calls going. Use the call forwarding feature of your virtual phone and see the difference it makes to your business.

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