Missing sales calls can be damaging to your business. In today’s
mobile society, this makes call forwarding a necessity for many people.
Choosing the right call forwarding service can help you
manage your business more effectively while freeing you up to run errands since
you will not have to spend your time tied up at your desk in order to stay
connected.
How it
Works
When using call forwarding, you simply enter an alternate number
where you can be reached and then all calls to the primary number are forwarded
to this one instead. Some advanced systems allow you to enter up to three
different numbers as alternates. Many services also afford you the opportunity
to set particular dates and times for calls to be forwarded to different
numbers so you can customize this service according to your individual
schedule. Others allow the call forwarding service to find you at any of the
numbers you have listed as alternate ones so you do not have to be tied to any
particular schedule.
Screening
Should you find yourself needing to take a break from callers, you
can simply use the “do not disturb” feature. This allows callers to hear a personal
greeting stating that you are currently unavailable. After listening to this
message, they will then be allowed to leave a voicemail message so you can get
in touch with them at your earliest convenience. You can also use a call
screening feature to let you know who is calling so you decide whether or not
you would like to take the call. Once you no longer need to screen or restrict
calls, these features can easily be turned off so that you can talk live once
again.
Messaging
and Advertisement
Another advantage of a professional call forwarding service is
that you can have the option to record a short message. This message can be
played to give callers information so that the need to speak to a live
representative is reduced. Should they need to speak to someone, they can
simply press the number they are instructed to in order to reach a different
person or department. If it becomes necessary for someone to be placed on hold,
they can listen to short advertisements while they are waiting to be connected
to their party.
Benefits
Call forwarding allows you to remain on-the-go yet stay connected
with the needs of your business. Customers never know you are away from your
office because they are able to reach you by dialing your regular contact
number. This makes it possible to multi-task without losing sales calls. There
are many custom features available, so you can choose the ones that best suit
the needs of your business.
If you’re frequently out of the office, it’s important to sign up
for a call forwarding service. By doing so, you should notice an increase in
business because you will never miss a sales call again. Best of all, the
flexibility it provides can give you freedom and peace of mind as well.
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